Frequently Given Answers
(information I often present to customers)

 

I have found is that most people (including good pianists) really don't have much idea of what goes on inside a piano.  It's not that they're dumb.  They've never had the chance to learn.

So here's an opportunity to learn more about your instrument.  And if you have questions you would like answered, please drop me a line and ask.  (And for you techs who might be reading this, please correct me on anything I've miscommunicated.  Thanks!)

Some ways to think about pianos and what they (and their players) need:  
Tuning is like checking the air in your car's tires.  Regulation is like rotating the tires. Your tires will last longer (and you will get better mileage) if you do both things regularly.  Get your piano tuned at least once a year, and have it regulated about every ten years, and you will be amazed at how much better you both sound!
 
A new rider needs the best-behaved horse, and a new piano player needs the piano that plays and sounds the best.  Neither of them knows what they're doing, so they need all the help they can get.  Playing the piano takes hand strength and control.  It also requires training the ear and the brain to tell "right" notes from wrong ones.  A piano that works badly and is out-of-tune will not help a new player.
 
If you put a frog in a saucepan of water and heat it slowly, the frog won't realize it's being cooked until it's too late....  Pianos are like that.  Almost every piano goes out of tune and regulation so gradually that you just don't realize how bad it is until after it's fixed.  Trust me, it needs to be tuned!  And it almost certainly needs to be regulated, too.  (And, no, I would never do that to a frog!)
 

NOTE:  The pages that link from the following sections are not built yet, but they'll be up fairly soon.  And in the meantime, you can check out the topics I'm going to cover and let me know which others I should include.   (10-27-06)

The primary thing most callers want to know is "How much will it cost to tune my piano?"  That's a fair question, certainly, but all I can do is give you an estimate.  The actual cost of tuning a piano depends on many factors, including:
length of time since last tuning
environment
age of the piano
how often it is played
general condition

For more on this answer, click here....

Once I actually see your piano, I will tell you other things about it, such as its
age
condition
need for repair and/or regulation

For more on these topics, click here....

And after I check its current tuning against a calibrated electronic tuner, I will talk to you about
pitch raise
tuning stability
pin block and tuning pins
bridges
strings

For more information about these topics, click here....

And if you tell me "My brother learned to play just fine on a piano just like this, so don't you try to con me into anything!", I'll probably point out that the piano was a lot younger when your brother learned to play. 

If we continue with our discussion, I will gladly tell you about felt and wood and how they change with age and environment.  I might show you photos such as these:
dampers
hammers
miscellaneous felt
strings
keys

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